Return & Refund Policy

Return Eligibility

  • Return Window: 30 days from the date of receipt.
  • Condition: Products must be in new, unused condition with all original tags and packaging intact.
  • Important: Unauthorized returns sent without prior notification will not be accepted.

How to Request a Return or Exchange

  1. Contact our Customer Service team via:
  2. Provide your Order Number, Item(s) to Return or Exchange, and Reason for Return or Exchange.
  3. Specify your preferred resolution: Refund or Exchange.
  4. Once approved, we will send you a pre-paid return shipping label at no cost.
  5. Follow the return instructions provided to complete the process.

Refund Timeline

  • Inspection: Returned items are inspected upon receipt.
  • Processing: Approved refunds are processed immediately after inspection.
  • Completion: Depending on your bank, it may take up to 1 business day for the refund to appear in your account.
  • Notification: An email confirmation will be sent once your refund is processed.

Exchange Process

  • Replacement Shipment: Once your return is received and approved, we will ship the replacement product at no additional cost.
  • Tracking Information: You will receive an email with tracking details when your exchange has been shipped.

Need Help?

If you do not receive your refund or exchange within the expected timeframe:

      Contact Information

      For any questions or concerns, feel free to reach out to our customer support team:

      • Company Name: Go Little Ones LLC
      • Website Name: Go Little Ones
      • Address: Montana, USA
      • Email: support@golittleones.com
      • Phone: +1 888-231-3107.
      • Business Hour: Mon - Sun: 9am - 5pm (EST)
      • Response Time: With in 10 Minutes

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